Privacy Policy

1 Information We Collect

We collect information you provide directly to us when you create an account, use our services, or contact our support team. This may include:

• Account Information: Name, email address, and profile preferences.
• Usage Data: Habits, tasks, goals, and progress data you input into the app.
• Device Information: Device type, operating system, and app version for optimization.
• Communication Data: Messages you send to our support team or within community clubs.

We do not collect sensitive health data, financial information, or location data unless explicitly enabled by you.

2 How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Nourex platform and its features.
• Personalize your experience, including AI coaching recommendations and Peak Time scheduling.
• Analyze usage patterns to improve our algorithms and product design.
• Send important product updates, security alerts, and optional promotional content.
• Facilitate community features like Clubs and social interactions.

Your habit and progress data is used exclusively to power your personal AI Coach and analytics. We never sell your personal data to third parties.

3 Data Storage & Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including:

• AES-256 encryption for data at rest.
• TLS 1.3 encryption for data in transit.
• Regular security audits and penetration testing.
• Role-based access controls for our team members.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password for your Nourex account.

4 Third-Party Services

We may use trusted third-party services for:

• Analytics: To understand how our app is used (anonymized data only).
• Cloud Infrastructure: For reliable data storage and processing.
• Payment Processing: Handled by certified PCI-compliant providers — we never store your payment details.
• AI Processing: Your data may be processed by AI services to power coaching features, but is never used to train third-party models.

5 Your Rights

You have the right to:

• Access your personal data at any time through your account settings.
• Export all your data in a portable format (JSON/CSV).
• Correct any inaccurate information in your profile.
• Delete your account and all associated data permanently.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at privacy@nourex.app or use the in-app settings.

6 Cookies & Tracking

Our website uses minimal, essential cookies to maintain your session and preferences. We do not use third-party advertising cookies or invasive tracking technologies.

You can manage cookie preferences through your browser settings at any time.

7 Children's Privacy

Nourex is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.

8 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this page periodically.

9 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@nourex.app
• Page: Contact Us